Patient Information

Before Your Visit

What to Bring

• Valid photo ID (driver's license, passport, etc.)
• Insurance card and insurance information
• List of current medications with dosages
• Medical records from other providers if relevant
• List of allergies and medical conditions
• Emergency contact information
• Payment method (credit card, cash, or check)

Appointment Preparation

• Arrive 15-20 minutes early for registration
• Bring a list of questions for your doctor
• Wear comfortable clothing
• Arrange for transportation if needed
• Consider bringing a family member or friend for support

During Your Visit

Registration Process

• Check in at the registration desk upon arrival
• Provide your ID and insurance information
• Complete any necessary paperwork
• Receive your patient identification band
• Wait to be called for your appointment

Your Consultation

• Your doctor will review your medical history
• Discuss your symptoms and concerns
• Perform necessary examinations
• Order tests if needed
• Explain diagnosis and treatment options
• Answer all your questions

Additional Services

• Laboratory: Blood tests and diagnostic testing available on-site
• Pharmacy: Prescription medications available at our pharmacy
• Imaging: X-ray, CT, MRI, and ultrasound services available
• Cafeteria: Food and beverages available on the ground floor

Visiting Patients

Visiting Hours

• General Wards: 8:00 AM - 8:00 PM
• ICU: Restricted visiting hours, please check with nursing staff
• Maternity: Partners may visit anytime; other visitors 10:00 AM - 8:00 PM
• Pediatrics: Parents may visit anytime; other visitors 10:00 AM - 8:00 PM

Visitor Guidelines

• Maximum 2 visitors at a time per patient
• Children under 12 may have restricted visiting in certain areas
• Visitors must check in at the nursing station
• Visitors with cold or flu symptoms should not visit
• Cell phones should be used discreetly
• Respect patient privacy and quiet hours

What Visitors Can Do

• Bring personal items from home (with approval)
• Help with meals if needed
• Communicate with healthcare team
• Provide emotional support
• Respect patient's need for rest

Patient Rights & Responsibilities

Your Rights

• Right to respectful, considerate care
• Right to privacy and confidentiality
• Right to information about your diagnosis and treatment
• Right to participate in decisions about your care
• Right to refuse treatment
• Right to review your medical records
• Right to express grievances without fear of retaliation
• Right to appropriate assessment and management of pain

Your Responsibilities

• Provide accurate health information
• Follow treatment plans and instructions
• Ask questions if you don't understand
• Respect hospital staff and other patients
• Follow hospital rules and regulations
• Meet financial obligations
• Inform staff of any changes in your condition

Hospital Amenities