Insurance Information

Understanding your insurance coverage and payment options

Accepted Insurance Providers

We accept most major insurance plans including:

  • Medicare
  • Medicaid
  • Blue Cross Blue Shield
  • Aetna
  • United Healthcare
  • Cigna
  • Humana
  • And many more...

Please contact our billing department to verify your specific plan coverage.

Insurance Procedures

Before Your Visit: Please bring your insurance card and valid ID. We will verify your coverage and explain any out-of-pocket costs.

During Your Visit: We will file claims with your insurance company. You may be responsible for co-pays, deductibles, and co-insurance.

After Your Visit: You will receive an Explanation of Benefits (EOB) from your insurance and a bill from us for any remaining balance.

Self-Pay Patients

If you don't have insurance or choose not to use it, we offer self-pay options with transparent pricing. We provide discounted rates for self-pay patients and offer flexible payment plans.

Financial assistance programs are available for eligible patients who cannot afford their medical care. Contact our financial counseling department for more information.

Payment Methods

Convenient payment options for your medical expenses

Credit Cards

We accept Visa, MasterCard, American Express, and Discover cards for payment.

Cash

Cash payments are accepted at our billing office and registration desk.

Debit Cards

Debit cards with major logos are accepted for payment.

Personal Checks

Personal checks are accepted with valid identification.

Payment Plans

Flexible payment options to help manage your medical expenses

Interest-Free Payment Plans

We understand that medical expenses can be unexpected. We offer interest-free payment plans to help you manage your balance over time.

  • Flexible terms from 3 to 24 months
  • No interest charged
  • Automatic monthly payments available
  • Customized plans based on your ability to pay

To set up a payment plan, please contact our billing department at +1 (555) 123-4567 or visit our billing office in person.

Financial Assistance: If you are experiencing financial hardship, our financial counselors can help you explore assistance programs and charity care options. Contact our Financial Counseling department for a confidential consultation.

Billing Questions?

Our billing team is here to help

Call Billing Department

Monday - Friday: 8:00 AM - 5:00 PM

+1 (555) 123-4567

Email Us

billing@citygeneralhospital.com

We respond within 1-2 business days

Visit Billing Office

Ground Floor, Main Building

Monday - Friday: 8:00 AM - 5:00 PM